Terms of Service

BoothMemo turns a tablet into a branded video guestbook. At an event, guests step up to the booth and leave a short video, selfie, or audio message. Each guest then gets their own recording back through a private QR code (or by email), and you — the operator or host — see all of an event's recordings in a private gallery.

• You create an event, brand it (logo, colours, welcome message, language), and connect a tablet by scanning one QR code.
• The booth speaks multiple guest languages; you set the default.
• Recordings are delivered privately, one guest at a time. There is no public gallery.

The platform is EU-built and GDPR-native. We may add, change, or remove features over time; we'll aim to keep these Terms current when we do.

To use BoothMemo as an operator or host you must:

• Be at least 18 and able to enter into a binding contract.
• Provide accurate account details (name, email, company) and keep them up to date.
• Keep your password and any booth-connection tokens confidential. You're responsible for everything that happens under your account and your connected booths.

Each operator's data is isolated from every other operator at the database level — one tenant can never see another tenant's events, recordings, or guests. Tell us promptly at contact@cabinaregala.ro if you believe your account has been compromised.

Pricing is in EUR and excludes VAT (VAT is added where applicable):

• Per-event — €39 / event. A single branded event, no subscription. Aimed at Direct Hosts running their own party.
• Starter — €69 / month. Unlimited events, full branding kit, email + QR delivery. For operators running events regularly.
• Pro — €149 / month. Everything in Starter, plus white-label custom domain, all guest languages, GDPR retention controls, and priority support.

Billing terms:

• Cancel anytime. Subscriptions run until the end of the current paid period; we don't pro-rate or refund partial periods unless the law requires it. A per-event purchase is for one event.
• Manual activation for now. Automated card checkout (Stripe) is not yet live. Until it is, plans are activated manually after we confirm your order, and you pay by the method we agree. We'll move accounts to self-serve billing when it launches.
• Plan limits (number of guest languages, white-label/custom domain, retention controls, etc.) are enforced by the platform according to your active plan.
• We may change prices or plan contents going forward; changes won't affect an event or billing period you've already paid for.

You agree not to use BoothMemo to:

• Record people without a lawful basis or in breach of privacy or data-protection law (see Section 5).
• Collect, store, or deliver content that is unlawful, harassing, hateful, defamatory, sexually exploitative, or that infringes anyone's rights.
• Run booths in private or sensitive locations (e.g. bathrooms, changing rooms) or in any way that violates others' reasonable expectation of privacy.
• Probe, scrape, overload, reverse-engineer, or attempt to bypass the platform's security or tenant isolation, or access another tenant's data.
• Resell or sublicense the platform except as expressly permitted by your plan (white-label reselling to your own clients is allowed and expected for operators).

We may suspend or remove content or a booth that we reasonably believe breaks these rules or the law.

For the recordings your guests leave, you (the operator or host) are the data controller and BoothMemo (Cleoda SRL) is your processor, acting on your instructions. You are responsible for the lawful collection and use of guest data at your events. In particular, you must:

• Obtain guest consent before recording. The booth captures consent that is versioned and timestamped before each recording — this is the lawful basis for guest recordings. You must make sure that consent flow is presented and respected at your events, and not work around it.
• Set an appropriate retention window. Recordings are deleted automatically after the event's retention period by a scheduled deletion job. The platform default is around 365 days; operators can set a shorter window per event. Choose a period appropriate for your purpose.
• Honour erasure and other guest rights. Guests can delete their own recording via a private link tied to their token, or on request. You must cooperate with, and not obstruct, valid erasure and access requests, and pass on to us anything we need to action.
• Provide your guests with appropriate privacy information about how their data is used.

A separate Data Processing Agreement (DPA) governs the controller/processor relationship in detail and is accepted at signup. For BoothMemo's own operator accounts, BoothMemo is the controller.

To run the service, BoothMemo uses a small set of vetted sub-processors:

• Supabase — database and file storage (EU).
• Resend — delivery emails (e.g. sending a guest their recording link).
• Vercel — application hosting.

We rely on these providers to operate; using BoothMemo means you accept their involvement as sub-processors. We'll keep this list current and give notice of material changes as required by the DPA.

BoothMemo is a white-label product: your guests see your brand (logo, colours, copy, and on Pro your own custom domain) — never ours.

• Your brand stays yours. You keep all rights in the logos, colours, text, and other brand assets you upload. You grant us a limited licence to host and display them solely to run your branded booths and events.
• Our platform stays ours. BoothMemo, Cleoda SRL, and the underlying software, design, and systems remain our property. These Terms grant you a limited, non-exclusive, non-transferable right to use the platform for your events while your plan is active — not ownership of it.
• You may present branded booths to your clients as your own offering, but you may not claim ownership of the underlying BoothMemo platform or remove our rights in it.

Operators and guests own their recordings. BoothMemo does not claim ownership of the videos, selfies, audio, or other content captured at your events.

To provide the service, you grant BoothMemo a limited licence to store, process, transcode, transmit, and display that content only as needed to operate the platform for you — for example to deliver a recording to the guest who made it, show it in your private gallery, and run the scheduled deletion. This licence is non-exclusive and lasts only as long as we hold the content; it ends when the content is deleted (at end of retention, on erasure, or on account closure). We do not use guest recordings for our own marketing or sell them.

We work to keep BoothMemo available and reliable, but the service is provided "as is" and "as available", without warranties of any kind except those that cannot be excluded by law.

• We don't guarantee uninterrupted or error-free operation, a specific uptime, or that the platform will fit every use case.
• Events depend on factors outside our control (your tablet, camera, venue Wi-Fi, browser, and our providers). You are responsible for testing your setup before an event.
• We may perform maintenance and may modify or discontinue features. We'll try to limit disruption and to notify you of significant changes.

To the maximum extent permitted by law:

• BoothMemo is not liable for indirect, incidental, special, or consequential losses, including lost profits, lost business, lost or corrupted recordings, or loss of goodwill.
• Our total aggregate liability for any claim relating to the service is capped at the amount you paid us for the service in the 12 months before the event giving rise to the claim (or, for a per-event purchase, the price of that event).
• Nothing in these Terms limits liability that cannot be limited by law (such as for fraud, or for death or personal injury caused by negligence), or any non-excludable rights you have as a consumer.

Keep your own copies of recordings you can't afford to lose — automatic deletion at end of retention is by design.

These Terms apply for as long as you have an account or run a booth.

• You can stop using BoothMemo, cancel a subscription, or close your account at any time.
• We may suspend or terminate your access if you breach these Terms, the law, or our acceptable-use rules, if payment fails, or if required to protect the platform or other users — where practical, with notice and a chance to fix the issue.
• On termination, your right to use the platform ends. Recordings and account data are deleted in line with our retention and the DPA; you're responsible for exporting anything you want to keep (operators can download an event's recordings before closing). Sections that by their nature should survive — ownership, licences granted to us to wind down, liability limits, and governing law — continue after termination.

These Terms are governed by the laws of Romania and applicable EU law (including the GDPR), without regard to conflict-of-laws rules. The courts of Romania have jurisdiction over any dispute, unless mandatory consumer-protection law gives you the right to bring proceedings in your own country.

Where required, EU consumers may also use the European Commission's Online Dispute Resolution (ODR) platform.

We may update these Terms as the product and the law evolve. When we make material changes, we'll update the "Last updated" date and, where appropriate, notify operators by email or in the dashboard. Changes apply going forward — they don't retroactively change an event or billing period you've already paid for. If you keep using BoothMemo after a change takes effect, you accept the updated Terms.

BoothMemo is operated by Cleoda SRL (Romania, EU).

• Email: contact@cabinaregala.ro (BoothMemo brand)
• For data-protection requests (access, erasure, etc.), see our Privacy Policy and DPA, or email the address above.

*This document is a plain-English template intended to be reviewed and adapted by a qualified lawyer before you rely on it. Company registration and registered-address details should be completed by Cleoda SRL.*